Privacy Policy

DHO Medicinal takes your privacy very seriously and we hope the following information gives you complete transparency regarding your rights, the information we gather, how we use it. Any reference to DHO Medicinal within this Privacy Policy includes DHO Medicinal and all, or any, of its direct or indirect subsidiary undertakings, joint venture partners, and their related companies.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

SIGN-UP INFORMATION
When you open an account with us, in order for us to complete your order, we ask you for:

  • Your Name – So we can deliver your products to the right person.
  • Mailing Address – So we can deliver your products to the right address.
  • Billing Address – So we can verify you are a resident of Canada.
  • Email Address – So we may send you a receipt of your order, send you a tracking number for your package and have a contact email.
  • Telephone Number – So we can contact you if there are any issues with your account or products.

(Government Issued Photo ID – A copy of your Government Issued photo ID to prove you are 19+)

Note: In the event of a registration where a customer submitted an inaccurate birth date (by claiming that they were over 19 but weren’t), we will immediately close and delete this account.

All information collected is with the complete consent and knowledge or of the individual concerned.

We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We will only retain personal information for as long as necessary for the fulfillment of those purposes.

You can also update or change information previously provided to us through the “My Account” page, you can access the page by using the link located on the main top menu.

This website uses cookies to collect non-personal information about our users. A cookie is a small text file sent to your browser’s files for our reference, they do not contain any personal information. Cookies allow our server computer to recognize you when you return to this web site and retain any preference you may have provided. If you do not wish to receive cookies, consult your browser’s help menu in order to configure your browser so that it will alert you when a cookie is about to be sent to your computer and provide you with a choice of whether or not to accept it.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. DHO Medicinal respects your privacy and will not report any information relating to member’s accounts to any third-party agencies. DHO Medicinal may change this privacy policy from time to time at DHO Medicinal’s sole discretion.